I purchased the NEW Kendall Dark Chocolate Jumpsuit two weeks ago, and unfortunately my experience has not been the best. Guided by the measurements provided on the website, I ordered a size XL, but the jumpsuit turned out to be much too large for me.
I contacted customer support to request an exchange for a smaller size, but I was informed that during the sale period they do not process exchanges. As a result, I am now left with a product I cannot use, despite it being new and unworn.
The quality and color of the jumpsuit are beautiful, but the sizing guidance and the lack of flexibility in customer service were disappointing. I hope the brand will reconsider their exchange policy during promotions, as it can greatly impact customer satisfaction.
FitRated 2.0 on a scale of minus 2 to 2
Too Small True to Size Too Large
Carlita l.
Verified Buyer
Height (Inches/Centimeters) 5'0" | 152-154 cm
Weight (Pounds/Kilos) 141-160 | 64-73 kg
3 months ago
Height (Inches/Centimeters) 5'0" | 152-154 cm
Weight (Pounds/Kilos) 141-160 | 64-73 kg
Rated 5 out of 5 stars
Beautiful
Perfect!!!
FitRated 0.0 on a scale of minus 2 to 2
Too Small True to Size Too Large
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